b2c-cip
Run analytics reports and SQL queries against B2C Commerce Intelligence data using the b2c CLI. Use this skill whenever the user needs sales analytics, search query performance metrics, payment data, or KPI exports. Also use when they need to discover available data tables, run custom SQL, or pull aggregate reports — even if they just say "show me sales data" or "what are our top search terms".
Skill body
B2C CIP Skill
Use b2c cip commands to query B2C Commerce Intelligence (CIP), also known as Commerce Cloud Analytics (CCAC).
Tip: If
b2cis not installed globally, usenpx @salesforce/b2c-cli.
Command Structure
cip
├── tables - list metadata catalog tables
├── describe <table> - describe table columns
├── query - raw SQL execution
└── report - curated report topic
├── sales-analytics
├── sales-summary
├── ocapi-requests
├── top-selling-products
├── product-co-purchase-analysis
├── promotion-discount-analysis
├── search-query-performance
├── payment-method-performance
├── customer-registration-trends
└── top-referrers
Configuration
Values like tenantId, clientId, and clientSecret resolve from dw.json / SFCC_* env vars / the active instance. Examples below show minimal usage; add flags only to override configured values. If a required value is missing, the CLI emits an actionable error pointing at the flag, env var, and config key. See the b2c-config skill for precedence details.
Relevant overrides:
--tenant-id(alias--tenant) /SFCC_TENANT_ID/tenantId--client-id/SFCC_CLIENT_ID/clientId--client-secret/SFCC_CLIENT_SECRET/clientSecret--cip-host/SFCC_CIP_HOSTto override the default host--staging/SFCC_CIP_STAGINGto force staging analytics host
Requirements
- OAuth client credentials (CIP supports client credentials only;
--user-authis not supported) - API client has
Salesforce Commerce APIrole with tenant filter for your instance
::: warning Availability
This feature is typically used with production analytics tenants (for example abcd_prd).
Starting with release 26.1, reports and dashboards data can also be enabled for non-production instances (ODS/dev/staging and designated test realms) using the Enable Reports & Dashboards Data Tracking feature switch.
Reports & Dashboards non-production URL: https://ccac.stg.analytics.commercecloud.salesforce.com
:::
Quick Workflow
- Discover available tables (
b2c cip tables) or curated reports (b2c cip report --help). - Use
b2c cip describe <table>or report--describeto inspect structure/parameters. - Use report
--sqlto preview generated SQL. - Pipe SQL into
cip querywhen you need custom execution/output handling.
Metadata Discovery Examples
# List warehouse tables (uses configured tenant)
b2c cip tables
# Filter table names
b2c cip tables --pattern "ccdw_aggr_%"
# Describe table columns
b2c cip describe ccdw_aggr_ocapi_request
# Target a different tenant than the active config
b2c cip tables --tenant-id abcd_prd
Known Tables
For an efficient table catalog grouped by aggregate/dimension/fact families, use:
references/KNOWN_TABLES.md
For a general-purpose starter query pack with ready-to-run SQL patterns, use:
references/STARTER_QUERIES.md
The list is derived from official JDBC documentation and intended as a quick discovery aid.
Curated Report Examples
# Show report commands
b2c cip report --help
# Run a report (tenant resolves from config)
b2c cip report sales-analytics \
--site-id Sites-RefArch-Site \
--from 2025-01-01 \
--to 2025-01-31
# Show report parameter contract
b2c cip report top-referrers --describe
# Print generated SQL and stop
b2c cip report top-referrers --site-id Sites-RefArch-Site --limit 25 --sql
# Force staging analytics host
b2c cip report top-referrers --site-id Sites-RefArch-Site --limit 25 --staging --sql
SQL Pipeline Pattern
b2c cip report sales-analytics --site-id Sites-RefArch-Site --sql \
| b2c cip query
Raw SQL Query Examples
b2c cip query "SELECT * FROM ccdw_aggr_sales_summary LIMIT 10"
You can also use:
--file ./query.sql- pipe query text from standard input (for example
cat query.sql | b2c cip query ...)
Date Placeholders
b2c cip query supports placeholder replacement:
<FROM>with--from YYYY-MM-DD<TO>with--to YYYY-MM-DD--fromdefaults to first day of current month--todefaults to today
If you provide --site-id, the common CIP format is Sites-{siteId}-Site. The command warns when siteId does not match that pattern but still runs with your input.
Output Formats
Both raw query and report commands support:
--format table(default)--format csv--format json--json(global JSON mode)
Service Limits and Best Practices
The underlying JDBC analytics service has strict limits. Keep requests scoped:
- avoid broad
SELECT *queries - use narrow date ranges and incremental windows
- prefer aggregate tables when possible
- use report commands for common KPI workflows
Limits can change over time. Use the official JDBC access guide for current NFR limits:
- https://developer.salesforce.com/docs/commerce/pwa-kit-managed-runtime/guide/jdbc_access_guide.html
Troubleshooting
tenant-id is required: set--tenant-id(orSFCC_TENANT_ID)- Auth method error: CIP supports client credentials only; remove
--user-auth - 403/unauthorized: verify API client role and tenant filter include target instance
- Rate/timeout failures: reduce date window, select fewer columns, query aggregate tables
For full command reference, use b2c cip --help and CLI docs.